Soins a Domicile

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. It applies to all users and outlines your rights regarding your data. By engaging with our services, you consent to the practices described herein.

Information we collect

We may collect personal and non-personal information, including:

• Contact details (name, email, phone number, postal address)
• Account and authentication information
• Payment and transaction details
• Usage data (how you interact with our services)
• Communications with us (support requests, feedback)
• Technical data (IP address, browser type, device information)
• Other information you voluntarily provide

How we use your information

We use your information to:

-Provide, maintain, and improve our services

-Process transactions and manage your account

-Communicate with you about updates, security, and support

-Respond to inquiries and provide customer support

-Analyze usage trends and optimize the user experience

-Meet legal and regulatory obligations

-Prevent fraud and ensure the safety of our services

Sharing your information

We may share your information with:

• Service providers who assist with delivery, operations, and security
• Financial institutions for payment processing
• Legal authorities when required by law or to protect our rights
• Third parties with your consent or at your direction
• Corporate affiliates in connection with a merger, acquisition, or sale of assets

Data retention

We retain personal data for as long as necessary to fulfill the purposes described herein and to comply with legal obligations. Retention periods vary by data type and purpose. When data is no longer needed, we securely delete or anonymize it.

Security of your information

We implement reasonable administrative, technical, and organizational safeguards to protect your data from unauthorized access, loss, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

You may have rights depending on your jurisdiction, including:

• Access and obtain a copy of your data
• Correct inaccuracies in your data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent where applicable

To exercise these rights, please contact us using the details below. Some rights may be limited by legal obligations or contractual requirements.

Cookies and tracking technologies

We use cookies and similar technologies to enhance performance, analyze usage, and personalize your experience. You can manage cookie preferences through your browser settings or our consent tools, where available.

Children’s privacy

Our services are not intended for individuals under the age of 16 (or the age required in your jurisdiction). We do not knowingly collect personal data from children. If we become aware of data from a child without parental consent, we will take steps to delete it promptly.

International transfers

If you are located outside our primary operating region, your information may be transferred to and processed in countries with different data protection laws. We implement measures to protect your data during such transfers.

Third-party services and links

Our services may integrate with or link to third-party services. This Privacy Policy does not govern those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy and, where required, by other means. Your continued use of the services after changes constitute your acceptance of the updated policy.

Data controller and contact information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

• Email: info@soinsadomicile.co

This policy is effective immediately and supersedes any prior privacy statements.